A Few Good Numbers
Cost Efficient Solution
I would like to take a moment to recognize you and your staff for going above and beyond to help us with a pump motor issue. The pump motor related to the Fountain/Splash Pad stopped working, which meant no fountain effects for the kids to play in over the hot weekend. I want to mention that Kerr Pump did not supply this unit, but was assisting an out of state vendor. The staff not only located the motor but had it shipped and installed the next day. Thanks for not only meeting, but exceeding our expectations. I look forward to working with Kerr Pump on future projects.
To all those who appreciate great service. 2017 was a very busy year and during the peak a glitch in model number on four positive displacement blowers resulted in the wrong voltage motors on blowers shipped to our facility in Charlevoix, MI. Upon discovery Kerr Pump quickly ordered the correct motors and had them shipped directly to our facility. Kerr Pump then sent their Ace Technician and Salesman, Rob Jones, to swap out the motors at our shop. Rob was able to get the job done in time for our shipment to a happy customer. Now that is Service; Thanks Kerr Pump.